Policy on the supply of nurses

Policy on the supply of nurses

Registering with Direct Medics

The team structure of Direct Medics is designed to ensure that registering with the company is as straightforward and simple as possible, thus providing service users with a constant supply of additional nurses where possible. As a responsible recruiter the company takes its legislative obligations seriously and as such, there are several elements to our registration procedure designed to fulfil these obligations and provide assurances to service users. We offer several options to complete pre-employment checks in partnership with the company’s Compliance team. The following sequence of events must be followed before a nurse is considered ready to supply to a service user:

1. New nurses are assigned a Compliance Officer who will send an introductory email outlining our pre-employment checks and add their details to relevant contact lists;
2. New nurses are assigned a Recruitment Consultant who carries out an introductory call where any preferences for job opportunities are confirmed and ensuring full understanding of the registration procedure and receipt of all relevant documents;
3. The compliance officer guides the new nurse through the remaining compliance checks in line with NHS Employment Check Standards and any other relevant requirements such as mandatory training and evidence of PI insurance, Access NI etc.

 The NHS Employment Check Standards (2012)

The NHS Employment Check Standards are a set of six documents developed by NHS Employers in conjunction with the Department of Health, and set out the obligations of employers across the NHS pre-employment assessments that must take place for permanently-employed NHS staff. As a responsible recruiter of healthcare staff, Direct Medics adhere fully to each of the checks enshrined in the Standards for all staff employed through the company, and provide full guidance as to the actions required from new agency staff to meet these obligations.

The requirements of the NHS Employment Check Standards are as follows:

1. Verification of Identity Checks
2. Right To Work
3. Employment History & References
4. Criminal Record and Barring Checks (Enhanced Disclosure)
5. Occupational Health
6. Professional Registration & Qualifications

Upon completion of our pre-employment checks, files are referred to our Registered Manager, who will review all available information and conduct a final interview aimed at ensuring complete understanding of our procedures and suitability to work in the chosen area. You will be booked for work through Direct Medics only with the express approval of the Registered Manager.

Booking an Assignment

Upon completion of your registration, agency staff are made aware of all job opportunities fitting their profile as and when they arise. Candidates are put forward for consideration by the agency following instruction from the candidate and pending confirmation that their documents remain valid. If selected, a conformation with the agency staff both verbally and by email, text or App notification. The confirmation will include all relevant information about the assignment, including reporting instructions, any travel and accommodation arrangements and instructions on payment for the assignment. Agency staff are advised to raise any queries they may have upon receipt of the confirmation immediately to allow for a smooth start to the assignment.

Contact During the Assignment

It is aim of the company to ensure complete satisfaction with assignments, that it is within the skill set of the agency staff and it is everything expected. Our contact with agency staff during assignments may include:

1. Arrival calls, email or text on the first day (to confirm your safe arrival and garner first impressions);
2. Service calls during the continuous assignments (to check that the assignment is proceeding as expected);
3. Records maintenance calls (to update documents that may be due to expire during the assignment).

Clients are asked to provide feedback during assignments. Feedback is of course a two-way process and we encourage agency staff to provide us with relevant information on the assignment, the setting etc to enable us to enhance our service to them.