An Introduction to Incident Management (Bitesize)

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6 Chapters

20- 25 min

An Introduction to Incident Management (Bitesize)

This module aims to provide learners with a brief overview of the standard principles and best practice guidelines in relation to incident management.

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Course Fee

Free

An Introduction to Incident Management (Bitesize)

6 Chapters

20- 25 min

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About The Course

Learning Outcomes

Course Modules

1

About The Course

This module aims to provide learners with a brief overview of the standard principles and best practice guidelines in relation to incident management. Throughout this short module some of the common areas of incident management are explored, including the most frequently occurring types of incident and how/when incidents should be reported.

2

Learning Outcomes

Define the term “adverse incident”
List common types of incidents in different work settings
Understand the steps to to be taken to report an incident, including reporting to external bodies where appropriate

3

Course Modules

Chapter 1 What is an 'Incident'?

Chapter 2 Common Types of Incidents

Chapter 3 How to Report an Incident

Chapter 4 Duty of Candour

Chapter 5 Reducing the Risk

Chapter 6 Summary

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